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New ITIL-4-Practitioner-Release-Management Exam Vce | Valid ITIL-4-Practitioner-Release-Management Exam Prep

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Peoplecert ITIL-4-Practitioner-Release-Management Exam Syllabus Topics:

Topic
Details

Topic 1

Service Design: This section of the exam measures the skills of IT Release Managers and covers the principles and practices involved in designing services and products that are practical, useful, and aligned with stakeholder expectations. It focuses on ensuring that services are designed in a way that they can be effectively delivered and supported by the organization and its partners.

Topic 2

AI and Automation: This section of the exam measures the skills of IT Operations Managers and addresses the use of AI and automation in delivering IT systems and applications that align with user needs. It ensures that software releases meet quality standards, are delivered on time, and stay within budget, using modern tools and intelligent technologies.

Topic 3

Change: This section of the exam measures the skills of DevOps Engineers and focuses on how to manage and control changes within IT environments. It includes planning, executing, monitoring, and communicating changes to ensure minimal disruption while keeping stakeholders informed about the progress and impact of changes.

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Peoplecert ITIL 4 Practitioner: Release Management Exam Sample Questions (Q13-Q18):

NEW QUESTION # 13
Which activity of the 'release model development and improvement' process is used to standardize the preparation of release instances?

A. Release execution
B. Product architecture and service relationship analysis
C. Release model review and development
D. Release management approach review and development

Answer: C

Explanation:
The release model development and improvement process aims to create and refine standardizedmodels for releases. TheITIL 4 Practitioner: Release Managementdocument explains:"Release model review and development involves defining and standardizing the structure, contents, and schedule of releases to ensure consistency in the preparation of release instances"(Section 3.2.2).
* Option A (Release management approach review and development) focuses on the overall practice approach, not specifically the preparation of release instances.
* Option B (Release model review and development) directly addresses standardizing the preparation of release instances by defining repeatable models.
* Option C (Product architecture and service relationship analysis) is a supporting activity to understand dependencies, not to standardize release preparation.
* Option D (Release execution) is the process of deploying a release, not developing or standardizing models.
The correct answer is B, as it directly relates to standardizing release preparation through model development.

NEW QUESTION # 14
A new release manager wants to explain to the organization's service consumers the purpose of a new release management practice. What should the release manager say to the service consumers to help them realize the value of release management?

A. The release management practice will ensure the quick use of improved services after new service features have been made available.
B. The release management practice will ensure that new service features are available to users to mitigate the service provider's risks.
C. The release management practice will ensure that new service features are available to the service operations team to reduce business losses.
D. The release management practice will ensure that new service features are available to the service operations team to enable them to perform tests.

Answer: A

NEW QUESTION # 15
What is a description of a release?

A. The repeated building and testing of code leading to deployment
B. A set of new service features that will benefit users
C. The guidelines for collating two or more changes
D. All updated service versions that are mandatory for users

Answer: B

Explanation:
In ITIL 4, a release is defined as the output of the release management practice that is made available to users.
TheITIL 4 Practitioner: Release Managementdocument states:"A release is a version of a service or a set of service components that is made available for use. It often includes new or changed features that deliver value to users"(Section 2.2).
* Option A (A set of new service features that will benefit users) aligns with the definition, as a release typically includes new or changed features intended to provide value to users.
* Option B (The repeated building and testing of code) describes a development process (e.g., continuous integration), not the release itself.
* Option C (All updated service versions that are mandatory for users) is incorrect because releases are not always mandatory; ITIL 4 allows for push or pull approaches.
* Option D (Guidelines for collating changes) describes a process or policy, not the release itself.
The correct description of a release is a set of features or components made available for use, making A the correct answer.

NEW QUESTION # 16
A service owner is initiating the release planning and coordination process for a complex project. What is an example of the FIRST activity that the service owner should undertake in this instance?

A. Ensure that the release procedures are appropriate for the particular release under consideration
B. Check that an automated notification has been sent to stakeholders
C. Select a release model that fits with the types of changes to be included in the release
D. Test the service components and take remedial action as necessary

Answer: C

Explanation:
The release planning and coordination process begins with defining the approach for the release. TheITIL 4 Practitioner: Release Managementdocument states:"The first step in release planning and coordination is to select an appropriate release model that fits the types of changes to be included in the release. This ensures that the release approach aligns with the nature and complexity of the changes"(Section 3.2.1).
* Option A (Test the service components) is part of the release execution or testing phase, not the first step in planning.
* Option B (Ensure that the release procedures are appropriate) is a subsequent step after selecting the model, to confirm procedural alignment.
* Option C (Select a release model) is the first activity, as it sets the foundation for how the release will be structured and managed, especially for a complex project.
* Option D (Check that an automated notification has been sent) occurs later, during the communication phase of the release process.
The correct answer is C, as selecting the release model is the initial step in release planning.

NEW QUESTION # 17
A release manager has noticed that the organization has many standardized services provided to international organizations. Which aspect of release management will this situation directly affect?

A. Continuous delivery
B. The release plans
C. The release models
D. Continuous integration

Answer: C

Explanation:
Standardized services provided to international organizations imply a need for consistency andscalability in how releases are managed across diverse contexts. TheITIL 4 Practitioner: Release Management document explains that release models are used to standardize the approach to releases:"Release models define the structure, contents, and schedule of releases... They ensure consistent and repeatable processes, which is particularly important for organizations with standardized services"(Section 3.2.2).
* Option A (The release plans) refers to specific plans for individual releases, which may be affected indirectly but are not the primary aspect impacted by standardization needs.
* Option B (Continuous integration) and Option C (Continuous delivery) are development practices that may interact with release management but are not directly affected by the need for standardization across international services.
* Option D (The release models) is directly affected, as standardized services require well-defined release models to ensure consistency, repeatability, and scalability across international contexts.
The situation directly impacts the design and application of release models to accommodate standardized services globally. Thus, the correct answer is D.

NEW QUESTION # 18
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